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Blessed Little Grooming Company, LLC

 Located in Radcliff Plaza   837 N. Dixie Blvd, Radcliff, KY 40160

  270-670-2367  blgc.radcliff@ gmail.com

Policies and Procedures 

 

Regular Grooming Neglect of the pets coat can be cause for problems after grooming such as clipper rash/brush irritation, nicks or scrapes. BLESSED LITTLE GROOMING COMPANY, LLC Is not responsible for hematoma of the ear, or any other situation related to improper coat care the pet(s) may have if not exposed to regular Grooming.

 

Quality Guaranty The owners and employees of BLESSED LITTLE GROOMING COMPANY, LLC makes their best effort to interpret the grooming instructions given. All grooming is guaranteed for 72 hours. Anything that is brought to our attention, within reason, will be fixed free of charge. After 72 hours, any work done will be charged an additional groom price.

 

Cancellation Notices: Because we work by appointment we appreciate notice by end of business day prior to appointment day. This enables us to fill your appointment time. I understand emergencies happen and while last minute cancellations are a part of life, we expect them to be uncommon. If you have a habit of forgetting appointments, no worries, we can set up text or email reminders! No call no show appointments may be subject to a cancellation fee. Clients with a history of not showing or cancelling last minute will be required to prepay for their appointments.

 

Appointment Scheduling:Appointments are scheduled on the quarter to half hour. Please allow 3-4 hours for most appointments. If you have a deadline to make please notify us of this at time of scheduling and again at drop off so we can do our best to accommodate you. If you need to schedule a full day appointment let us know so we can set aside space for your pet to stay comfortable before and after their grooming and allow for potty breaks.

 

Potty Policy: Please make your best effort to potty your pets before your appointment. We ask that you potty your dog behind our building and not out front, and not on the grassy area near the boulevard. If your dog has an accident, please ask for supplies to clean it up. We have a pooper scooper located in the restroom. We also have poop bags and trash basket located behind the building. We like our neighbors and we want them to like us. If your pet hasn’t done their business, let us know so we can walk them in the space in the back. While we understand accidents happen, it’s much more difficult to clean up an accident in the kennels, especially if they have already started the grooming process.

 

Leash Policy: For the safety and comfort of the clients of neighboring business, our own clients and my personal sanity, please have your pet on a leash or carrier when entering or exiting the salon. If you forget your leash, pop in and ask for a loaner. The parking lot can get busy and I would be devastated if something happened to your pet. For the safety of pets, employees and customers, NO RETRACTABLE LEASHES please.

 

Vaccine Policy It is our policy to allow medical professionals to determine which vaccines your pet needs. It is up to you and your veterinarian to provide a safe level of protection for your dog.

 

Aggressive Dogs While we accept all dog breeds, if your dog is known to have aggression issues please let us know ahead of time so we can schedule a convenient time for both of us. It is very important that you disclose any and all information so we can safely groom your dog.

 

New Clients New clients please allow an extra 10 minutes for drop off so we can get to know you and your pet(s) a little bit.

 

Payment We accept credit or debit cards or cash. Sorry no checks. Payment is due at the time of services rendered unless prior arrangements have been made.

 

Photography and Video We offer complimentary post grooming photos of your pets at our discretion. Photographs of pet’s visits to the salon may be used in web and print publications. If you do not want your pets photo published we do offer an opt out option. Please notify us in the notes section if you do not want your pets photo published.

All clients need to read and sign this form
http://blessedlittlegroomingcompany.com/client-forms/

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