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Blessed Little Grooming Company, LLC

837 N. Dixie Blvd, Radcliff, KY 40160  270-670-2367  blgc.radcliff@ gmail.com

Policies and Procedures 

 

Regular Grooming Neglect of the pets coat can be cause for problems after grooming such as clipper or brush irritation. We are not responsible for any reactions your pet may have from irregular grooming.

 

Quality Guaranty  We make our best effort to interpret the grooming instructions given. All grooming is guaranteed for 72 hours. Anything that is brought to our attention, within reason, will be fixed free of charge. After 72 hours, any work done will be charged an additional groom price.

 

Cancellation Notices Because we work by appointment we appreciate notice by end of business day prior to appointment day.  This enables us to fill your appointment time. I understand emergencies happen and while last minute cancellations are a part of life, we expect them to be uncommon.  For clients with a track record for missing appointments we will require a deposit for future appointments to cover our loss of time.

 

Appointment Scheduling  Appointments are scheduled on the half hour. Please allow 3-4 hours for most appointments. Add an extra half hour for each pet. If you have a deadline to make please notify us of this at appointment time and drop off so we can do our best to accommodate you. If you need to schedule a full day appointment let us know so we can set aside space for your pet to stay comfortable before after their grooming and allow for potty breaks.

 

Potty Policy Please make your best effort to potty your pets before they come for their appointment. There are no spaces in the front of the building suitable to potty your dog, please take them to the back of the building. If your dog has an accident, please ask for supplies to clean it up, ( we offer them free of charge, the “Mess Kit” is located in the front room near the counter). We like our neighbors and we want them to like us… .If your pet hasn’t done their business, let us know so we can walk them in the space in the back.. While we understand accidents happen, its much more difficult to clean up an accident in the kennels.

 

Leash Policy For the safety and comfort of the clients of neighboring business, our own clients and my personal sanity, please have your pet on a leash or carrier when entering or exiting the salon. If you forgot your leash, pop in and ask for a loaner. The parking lot can get busy and I would be devastated if something happened to your pet. For the safety of pets, employees and clients, no retractable leashes please.

 

Vaccine Policy It is our policy to allow medical professionals to determine which vaccines your pet needs. It is up to you and your veterinarian to provide a safe level of protection for your pet

 

Aggressive Dogs While we accept all dog breeds, if your dog is known to have aggression issues please let us know ahead of time so we can schedule a convenient time for both of us. It is very important that you disclose any and all information so we can safely groom your dog.

 

New Clients New clients please allow an extra 10 minutes for drop off so we can get to know you and your pet(s) a little bit.

 

Payment We accept all credit or debit cards, cash and even online payments via PayPal or Venmo. We also accept Bitcoin. Sorry no checks unless we have made prior arrangements

 

Photography and Video We reserve the right to photograph/video your pet for use in promotional material. You can choose to opt out on the New Client Form.

All clients need to read and sign the Welcome and Release forms. You can print them off before hand if you wish.~~~

Brochure

BLGC Welcome

Release Form 

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